Privacy Policy
Who we are and what this covers
This website is operated by შპს ატმოსგეითი (Atmosgate; ID: 406568129).
AtmosGate is a technology team based in Tbilisi, Georgia. This policy covers the AtmosGate marketing website at atmosgate.com and atmosgate.ge, including Atmos Agent. Contact hello@atmosgate.com with privacy questions or requests.
Apps, client projects and other websites linked from our portfolio have their own operators and privacy information. This policy does not replace theirs.
Contacting the team
The contact section opens an email draft addressed to hello@atmosgate.com. The website does not send that email or submit an enquiry to a database; you send it from your email app. We receive the information you include, such as your name, email address, company and project description.
We use correspondence to answer requests and discuss services. New website chat conversations can be reviewed by our team. Sending a chat message does not send an email, book a meeting or guarantee a follow-up.
Using Atmos Agent
When you send a chat message, your message, recent conversation history and context about the page you are viewing are sent to our hosted chat endpoint and Microsoft Azure AI services to generate a reply. Share only the information needed to discuss your project; do not enter passwords, payment details or confidential personal records.
New messages and replies are stored privately in Convex for our team to review enquiries and improve service. This applies to conversations sent after this feature is enabled; we do not import old browser histories. Do not share passwords, payment details or confidential personal records.
Replies are generated automatically and may be inaccurate. Contact the team by email for project commitments or to discuss information that should not be shared in chat.
Browser storage and cookies
Chat text, a conversation identifier and the last activity time are stored locally in your browser so a conversation can continue between pages. The chat checks for more than 12 hours of inactivity when it loads or is used and clears expired local conversation data. Closing a tab does not necessarily clear it.
Optional PostHog analytics loads only after you choose Allow analytics. It measures page visits, approximate country/city, referral domains, device type, page engagement and selected actions such as chat use or contact-link clicks. Browser identifiers distinguish visits; they do not reveal a visitor’s name. We do not send chat text, form contents, email addresses or URL query strings to PostHog, and session recording is disabled. You can change your choice using Analytics settings. We respect Global Privacy Control and Do Not Track signals.
Service providers and international processing
Vercel hosts the website and server endpoints, Microsoft Azure generates chat replies, Convex stores private chat transcripts, and PostHog processes optional usage analytics. Daily summaries in the AtmosGate team’s WhatsApp group contain aggregate traffic and actions, not transcript text or personal contact details. Email is handled by the email services used by you and by us. AtmosGate does not sell personal data.
Providers operate internationally, so data may be processed outside Georgia or your country. Microsoft’s documentation describes processing locations, safety monitoring and its restrictions on using customer prompts and responses to train models. Provider processing and retention are subject to the applicable service configuration and terms; the browser’s 12-hour limit is not a promise that providers delete their records at the same time.
Why we process information
We process information to answer requests, take steps toward a potential engagement, provide agreed services, and operate and protect the website. Where applicable law requires a legal basis, these activities rely on the requested pre-contractual or contractual steps and our legitimate interests in providing a reliable service. We seek separate consent where it is required.
Retention
Website conversations are stored in Convex for up to one year from the start of the conversation and removed by automatic cleanup. Access is limited to the project team; the public website has no endpoint for reading stored transcripts. Browser history still has its separate 12-hour inactivity expiry. Clearing browser data does not delete the backend copy. Chat text is not written to application logs. Hosting and AI providers may retain service metadata under their terms.
Email and business correspondence are retained according to the purpose of the enquiry, any continuing relationship and applicable legal obligations. We do not apply the browser chat’s 12-hour expiry to email. Contact us if you need information about a particular record or want to request deletion.
Your choices and rights
You can browse without using chat and can contact us by email instead. Depending on applicable law, you may request access to or a copy of your personal data, correction, deletion, restriction, portability, or object to particular processing. Where processing depends on consent, you may withdraw it without affecting processing already carried out.
Send requests to hello@atmosgate.com. We may need proportionate information to verify and respond to a request. Some records may need to be retained to meet legal obligations. You may also raise a concern with the relevant data-protection authority.
Security and appropriate use
We use HTTPS and access controls for the services we operate, but no online service can guarantee absolute security. This business website is not directed at children. Please contact us if you believe a child’s information or other information was provided inappropriately.
Changes to this policy
We update this page when the website or its data handling changes. The date above identifies this version. For clarification, contact hello@atmosgate.com.